The system will preserve the associated data for private videos following updates, ensuring continued accessibility. Please ensure you remember the passwords used for encryption, as access to encry...
To decrypt a video, navigate to the "Private Videos" and enter the password for the encrypted video. Once the private video appears on the page, click on the three dots below the video, and enter...
Different private videos might have different passwords. Ensure that the password you enter matches the private video you're trying to access. If you forget the password, try checking other commonl...
Try renaming the file, as certain letters in the file name may not be readable by the system. Moving the file to a new folder could also resolve issues caused by special characters in the file path...
1.Select the files/folders you want to hide.2.Click on the three dots and choose "Encrypt Video" to set a password for the files you want to hide.3.After encryption, access the encrypted files by e...
With the 4XVR player, you have the flexibility to play videos from various sources on your VR headset, including internal storage, SMB, DLNA, WebDAV, USB, and more.Internal Storage: Upload videos d...
Since Blu-ray discs are usually encrypted during the production process to prevent piracy. You can use software such as AnyDVD, DVDFab or MakeMKV to extract the ISO files or MVC encoded MKV video f...
The player is compatible with MVC 3D on Quest 1, but may experience occasional buffers. On Quest 2/Quest 3/Quest Pro, the playback is much smoother, especially on higher resolution screens, which c...
We supports playback of various video file formats, including Blu-ray 3D ISO format (Blu-ray original ISO image files), MVC encoded MKV format (Blu-ray original compressed MKV files), and MVC encod...
4XVR currently does not support the Blu-ray directory menu for playing ISO files. However, we will consider adding this feature in future updates to enhance user experience and convenience in viewing.
4XVR currently doesn't support DVD ISO, but this feature is definitely in our roadmap. You can play through Blu-ray 3D files (Blu-ray 3D ISO format, MVC encoded MKV format, MVC encoded TS/MTS/M2TS ...
While playing the video, you can use the trigger button to bring up the control panel, click on the third button at the top right, you can play other chapters within the file in the title list.
First of all, please capture spatial videos with iPhone 15 Pro or iPhone 15 Pro Max (iOS 17.2+). When recording, you will notice an icon indicating that you are filming a spatial video.You can veri...
For general Blu-ray 3D files, m2ts files directly from the original Blu-ray disc are in 2D, ssif files are 3D videos containing MVC encoding. There are some tools that can create 3D video files in ...
Any codec encoding and decoding process incurs a loss of image quality, even with 4K Full SBS, which can't reach the effect of direct viewing experience of MVC 3D.ISO files do not need to be transc...
To play Blu-ray files in 4XVR, the Blu-ray folder can be recognized as a whole in the internal storage of your VR headset. If you use USB or network for playback, you can play the largest m2ts or s...
4XVR currently doesn't support directly playing Blu-ray DVD files through external devices. To play Blu-ray content, you'll need to convert the original Blu-ray DVD to either a Blu-ray 3D ISO file ...
First of all, please make sure that your Blu-ray file contains ssif files, as only ISO files that containing ssif files or ssif.smap files can play 3D content properly. You can use tools such as Wi...
If an individual video thumbnail is not loading, you can try to manually update the thumbnail for that video. Simply click on the three dots below the video and select "Refresh Thumbnail".If none o...
In 4XVR, select the files/folders you want to change the format.Click the third "Video Format" button on the upper right corner, select the format you want to change to batch modify the selected fi...
If you wish to disable tracking during travel, you can customize tracking settings in the Settings of Meta Quest OS. You have the option to configure headset tracking and hand tracking separately t...
While playing a video, you can use the trigger button to bring up the control panel, click the button on the right. In 4XVR, there are four screen curvature options available: Flat Screen, Mild Cur...
If you find that the maximum volume isn't sufficient, you can enable "Boost Volume" for louder audio. When high volume isn't necessary, disable this feature for better sound quality.1.Press the tri...
To enhance your viewing experience, we offer the option to adjust the UI distance specifically for 3D 180VR videos.While playing a 3D 180VR video, you can use the trigger button to bring up the con...
When playing a video, you can use the trigger button to bring up the control panel, click the button at the bottom right to customize the screen according to your preference. Additionally, on this ...
While playing a video, you can access the control panel by pressing the trigger button. Then, click the button at the top right corner, where you'll find the "Aspect Ratio" section on the left. The...
For Blu-ray ISO, we extract the cover image(thumbnail) directly from the ISO file, which could be the film poster by default.For other file formats, we generate the video cover by extracting a scre...
During video playback, you can use the trigger button to bring up the control panel. Then click the button at the top right corner to turn "AB loop" on. Click the trigger button to set point A and ...
Is it necessary to copy the subtitle files to internal storage of VR headsetIn order to use the sup format subtitle files properly, it's necessary to copy the file to internal storage of your heads...
Generally the audio track delay occurs because of the connection problem of Bluetooth earphone. 4XVR has already supported intelligent recognition and optimized the audio track delay problem of som...
1. While playing the video, bring up the control panel and navigate to the audio page.2. At the top of the panel, you can adjust the sync by 0.01s, 0.1s.
1. While playing the video, bring up the control panel and navigate to the subtitle page.2. At the bottom left of the panel, you can adjust the sync by 0.1s, 1s.
In order to use the sup format subtitle files properly, it's necessary to copy the file to internal storage of your headset. This ensures that 4XVR accurately recognizes and loads the required subt...
1. While playing the video, bring up the control panel and navigate to the subtitle page.2. You will find the "Enable" switch at the top left on the panel3. Switch to disable the subtitles.
1. First, make sure the subtitle file has the same name as the video file and resides in the same directory..2. Next, ensure that both your device and VR headset are connected to the same WIFI netw...
You can check if the VR video has a thumbnail, which assists you in verifying if the player has completed reading your files. This player identifies the video type while producing thumbnails. When ...
When sharing a folder, you have the option to enable guest authorization, allowing files to be accessed freely. This enables anonymous access to the shared folder within the same network.
Windows:https://support.microsoft.com/en-us/windows/file-sharing-over-a-network-in-windows-b58704b2-f53a-4b82-7bc1-80f9994725bfRight-click a file, and then select "Show more options" >"Give access ...
We sorry to inform you that we are unable to process refund requests, as all transactions are managed and handled by the platform (Meta/PICO). If you require a refund or have any other payment-rela...
The purchase and payment procedures are provided by the platform (Meta/PICO). If you encounter any issues or difficulties during the purchase process, we recommend that you directly contact Meta/PI...
Thank you for purchasing 4XVR. If you find that your purchase still shows as a trial version, please ensure that your headset is connected to Wi-Fi. Then, click on "Upgrade Permium" > "Buy Now" to ...
The trial period lasts for 30 days, during which you can explore playing non-3D media files locally. Additionally, we offer a 5-minute-trial of 3D video playback, as well as access to advanced feat...
When you use the same account on different headsets produced by the same platform, such as Quest or Pico, you only need to purchase once. However, if you use different platforms (Quest, Pico, or Vi...
Currently, we do not offer any coupons or discounts. We are committed to reinvesting all revenue into improving and optimizing the performance of the player to provide you with a better viewing exp...
4X Link is a feature introduced by 4XVR. Before using it, make sure to download and install the 4X Link client from the official 4XVR website. With 4X Link, you can easily:1. Stream videos from you...
1.Make sure your network connection is stable. An unstable network may cause the device to not connect properly.2.When transferring a large folder containing numerous files, it may lead to excessiv...
1.Download and install 4X Link client.2.Open the client, select "Server", click "Add" to select the transmission protocol you want to set up(refer to the connection issue).3.Make sure that both you...
1.Open 4X Link client.2.Click the Settings button on the top right corner.3.Edit the 4X Link name and password, and then close the window to save the changes.
1.Please check if your PC/Mac and VR headset are connected to the same WIFI network.2.Please check if the firewall on your PC/Mac is enabled. You can try temporarily disabling it.3.You may need to ...
1.Download and install 4X Link client.2.Open the client, select "URL", click "Add" and paste the URL of the online video you want to play. Please note, the link must end with the video format(e.g. ...
1.Download and install the 4X Link client.2.Open the client, select "Local", click "Add" to add files/folders. You can also add the files/folders by simply dragging and dropping them.3.Make sure th...
The video clarity of the two transmission methods is the same. 4X Link is more user-friendly and provides smoother video playback when using network streaming. 4X Link only runs on Windows PC/Mac a...